Return & refund eligibility

  • Return requests must be made within 7 days of receiving your order.
  • Items must be unworn, unwashed, and in original condition, with all tags and packaging intact.
  • Customized jerseys (printed with a name/number), special-order items, and items showing clear signs of wear are not eligible for return — unless there’s a quality issue.
Before we ship, every order goes through our free Quality Control (QC) check, and we can send you QC photos of your item on request. If anything looks off, we’ll sort it out before it leaves our warehouse.

Quality issues & wrong items

If your jersey arrives with a defect, is damaged, or is not what you ordered:

  • Contact our support team within 7 working days of delivery, with your order number and clear photos of the issue.
  • We’ll arrange a free exchange or a full refund, and we cover the return shipping.

Return shipping costs

  • For returns due to a quality issue or our error, we cover all return shipping.
  • For returns for other reasons (e.g. change of mind), a return shipping fee of $10 per item is the buyer’s responsibility.

How to return

  1. Contact our customer service with your order number and the reason for your return.
  2. Wait for our confirmation and the return address — please don’t ship anything back before it’s approved.
  3. Send the item back using a trackable method, and keep the tracking number for reference.
  4. Once we receive and inspect the item, we’ll process your refund or exchange.

Refund processing

  • After we receive and check your return, refunds or exchanges are processed within 3–5 business days.
  • Refunds are issued to your original payment method.
  • Original shipping fees are non-refundable, unless the return is due to a quality issue or our error.

Need help with a return?

Our team is here 24/7 on WhatsApp. Reach out and we’ll take care of you.